How we helped a tech brand remove a failing accessibility overlay and fixed their Shopify code natively for true legal protection.
A high-growth electronics brand was paying over one thousand dollars every month for a popular accessibility overlay widget. They believed this one-line-of-code solution protected them from ADA lawsuits. However, our manual audit proved the opposite.
The widget was actually blocking screen readers from accessing the main navigation and slowing down mobile page speeds by nearly 25%. Even with the widget active, the brand received a legal demand letter because the underlying theme code remained fundamentally broken.
We completely stripped the widget from the store and performed native remediation. We modified the Shopify theme files to fix accessibility at the source, implementing proper ARIA landmarks and a logical tab order that works for everyone without an extra menu.
Accessibility overlays are often described by experts as lawsuit magnets because they highlight a site as being non-compliant. By moving to a native solution, the brand achieved true resilience.
Stop paying for band-aid solutions. Get a native, permanent fix for your Shopify store today.
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